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                          COLIN COGLE'S RÉSUMÉ
                     Last updated February 15, 2024.

I leverage my academic foundations, my experience managing global teams,
and nearly twenty years spent in the MSP field to bring smart, effective,
and future-focused solutions to whatever problems I am tasked to face. A
lifelong Connecticut resident, I've helped over 3000 customers worldwide
to earn over a billion dollars in revenue.

Using a 21st-century mindset in the modern world, I ensure that customer
satisfaction is paramount to everything,  even my own profits.   I treat
all my clients with the same dignity and respect that they and I show to
others.  By being mindful, honest, and fair -- not only to the customer,
but to /their/ customers and employees, as well as to my team -- there's
nothing that we cannot accomplish.

                                  NOTE

If you've found this document, note that I am not looking for a new job.
This content is provided for volunteer and informational purposes only.


                                  JOBS

* Endsight:  Account Specialist                           (2022-present)
* Endsight:  Senior Response Center Engineer                      (2022)
* Endsight:  Response Center Engineer                        (2021-2022)
* Vectro Networks:  Senior Engineer/​Compliance Officer       (2010-2021)
* Jenesis Computers:  Technical Service Manager              (2007-2010)
* CCSU School of Education & Professional Studies:  Systems
    Coordinator, Center for Innovation in Teaching & Technology   (2006)
* CCSU IT Services: Onsite Support Technician                (2005-2006)


                               EDUCATION

Central Connecticut State University:
    Bachelor's of science, computer science (honors)              (2009)


                             CERTIFICATIONS

* Apple Certified Associate - Mac Integration 10.6                (2011)
* Apple Certified Help Desk Specialist 10.4                       (2006)
* Apple Certified Support Professional 10.6                       (2006)
* AppRiver CipherPost Pro Sales & Support                         (2014)
* AppRiver DNS Hosting Plus                                       (2014)
* AppRiver Email Continuity Service                               (2014)
* AppRiver Email Threat Protection Sales & Support                (2014)
* AppRiver Office 365 Partner Sales & Support                     (2014)
* AppRiver SecureSurf Partner Certification Program               (2016)
* CompTIA A+ Certification                                        (2009)
* HIPAA Awareness Training for Business Associates           (2014-2020)
* HIPAA Security Rule                                        (2014-2020)
* HP Accredited Platform Specialist:
    Commercial Desktops, Workstations, & Notebooks                (2009)
* HPE Accredited Platform Specialist:  ProLiant ML/DL/SL Servers  (2009)
* Hurricane Electric IPv6 Certification                           (2009)
* Microsoft Certified: Azure Administrator Associate         (2023-2024)
* Microsoft Certified Solutions Associate: Windows Server 2012    (2016)
* Microsoft Certified Solutions Expert:
    Cloud Platform & Infrastructure                               (2017)
    Cloud Platform & Infrastructure (Charter Member)              (2016)
    Server Infrastructure                                         (2016)
* OSHA 10-Hour General Industry Certification                     (2010)
* Rackspace Cloud University                                      (2017)
* Red Cross First Aid                                        (2018-2020)
* Red Cross First Aid for Opioid Overdoses                   (2018-2020)
* Red Cross First Aid for Severe Bleeding                    (2018-2020)
* Six Sigma Certification, Information Technology (White Belt)    (2022)
* SonicWall Network Security Administrator                   (2023-2025)
* SonicWall Secure Mobile Access Administrator               (2023-2025)
* Sophos Certified Engineer (v3.0)                                (2021)
* Ubiquiti sunMAX Solar Residential Specialist                    (2016)


                           COMPUTER LANGUAGES                           
                   PowerShell, C, C++, PHP, HTML, CSS


                              PUBLICATIONS

* "Plain Text in Plain Sight:  Smaller Alternatives to the World Wide
   Web", published in "2600: The Hacker Quarterly", Volume 39:2.
* "A File Format for Reporting Security Vulnerabilities", published in
   "2600: The Hacker Quarterly", Volume 38:2.


                             VOLUNTEER WORK

* New Milford CERT, IT/Communications Officer (2017-)
* New Milford Zoning Board of Appeals, Alternate Member (2018-2021)
* New Milford Community Center Committee, Member/Secretary (2018-2019)
* American Radio Relay League, Volunteer Examiner (2019-)
* PowerShell Gallery, Contributor (2019-)


                                 LINKS

View this on the web:  https://colincogle.name/cv/
My GitHub:   https://github.com/rhymeswithmogul
My LinkedIn: https://linkedin.com/in/colincogle
 
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